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Frequently Asked Questions

From leasing details and application steps to everyday resident services, this page brings together the questions people ask most about living at Faxon Commons.

Use the sections below to explore topics that matter to you before you visit the leasing office or reach out to our team.

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Your Go To Resource Center

Get guidance on renting in Quincy, from application requirements and income qualifications to deposits, lease terms, parking, utilities, pet policies, and maintenance support. This page serves as a complete reference for future and current residents looking to understand the details of leasing and living at Faxon Commons.

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Parking is free for two cars. A third car would be $50 per month.

Yes, all residents are required to have a current renter's insurance policy.

We offer a variety of lease terms and sometimes offer discounts for longer terms. While rent cannot be paid for a year in advance, you can set up automatic monthly payments on our resident portal. Please contact our leasing office for current offers.

No, tours are completely free. Please contact our leasing office to schedule a tour.

Yes, we have a resident referral program. Please ask us for our current referral program details.

Rent is due on the 1st of the month, every month. We offer recurring online payments that you can set up on the online portal by bank account which is free or a credit card which ould incur a fee as well as one-time payments so you can have the freedom to pay however you would like month to month.

You can easily apply online through the property website. The system will create an online account for you, so once you become a resident, you will already have access to online payments and maintenance service requests. If you prefer a hard copy application, that is fine too! Please contact the Leasing Office to obtain a PDF of the application and Rental Criteria form or visit us in person. We will need a signed Rental Criteria form, completed application, copy of your photo ID, and proof of income. Next you will be contacted by Two Dots, a company we partner with who will verify your paystubs and identity. Upon approval, we collect a First Month’s Rent Deposit, which is applied to your first month’s rent. Applicants using a housing voucher follow a separate process and are not required to pay this deposit.

Application approval times can vary, but generally, you can expect a response within 48 to 72 hours after submitting all required documents. Delays may occur if additional information is needed.

Rent can be paid online through the resident portal with manual or automatic payments.

We perform a credit check through a rental risk assessment system, criminal background check as well as a sex offender check. All must meet our passing standards for approval.

After approval, we ask for all move-in costs to be paid within 72 hours in certified funds (bank check or money order). This cost will include your prorated first month's rent (you can move in any day of the month!), a key and lock fee, and prorated extra fees (storage and/or pet) if applicable.

Subletting is not allowed per our lease agreement.

Monthly fees apart from rent would occur for pets or rented storage units.

Amenities

A clubhouse, study room, 24-hour fitness center, 2 tennis courts, a pickleball court, and 2 seasonal swimming pools.

There is a laundry facility in each building.

Stove, refrigerator, dishwasher, garbage disposal, and A/C.

Treadmills, rowing machine, ellipticals, exercise bike, free-weights, and tension weights.

Please contact our leasing office for information on a company we have partnered with in the past.

Lease terms may vary, please visit out floor plans page or contact the property for details.

We ask residents to respect quiet hours from 10 PM to 7 AM. There are no additional fees for using any of our amenity spaces.

Credit Score

There is a determination that is made if your score is just between decline and approval standards. This is called “approved with conditions”. If this is the case, you will be notified of next steps by the Leasing Office. If your score is below this mark, your application is declined.

Directions

We are located between routes 9 & 20.

Extra Fees

All of the amenities and services are included in your rent. Parking and pets, if applicable, are an extra monthly charge.

Location

Many restaurants, retail, and grocery stores.

Wegman's, Market Basket, Whole Foods, and Trader Joe's.

Maintenance

Our professional cleaning and maintenance team will ensure your apartment is in top condition, with all appliances checked and working, fresh paint, and a thorough cleaning.

You can submit a maintenance request through our resident portal or contact our leasing office directly. We aim to address all requests within 48 hours and we will keep you informed if this will take longer than that.

Maintenance requests are prioritized based on urgency. We aim to address all requests within 48 hours.

If you're locked out during office hours, stop by the leasing office. After hours, call our emergency maintenance line.

Yes, we encourage you to make your apartment your own. Mounting items on the wall is allowed. However, we ask that you avoid making any permanent alterations or damage.

It's up to you. You can choose to be present or provide us with permission to enter your apartment in your absence. We will leave you a note, informing you that we were there and the work that was done if you are not present.

Yes, maintenance is on site from 8:30am until 4:30pm Monday through Friday and we have 24 hour emergency on call maintenance as well.

Pet Policy

$25 for a cat $50 for a dog.  Two pet maximum.

We are cat and dog friendly!

Utilities

Electricity is separate and is based on usage.

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Questions about availability,finishes, or tours?

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Ready to Begin?

If you're ready to start your application or would like to learn how the leasing process works at Faxon Commons, this is the best place to begin.